No idea where to start with your broken kiln or wheel? Not sure if you need someone to come to you or if a remote repair is an option? Maybe you are pretty sure you know what you need but you want to double check, Start your service here. Fill out the form below, then add this item to your cart and complete checkout. One of our techs will fully review your questions and/or concerns and respond with your best course of action. In many cases, your problem can be solved with just this review process, or sometimes our tech may ask a question or ask you to test something to verify the part you need. If we can immediately tell that you will need a longer virtual session or a full onsite service, your $15 service starter fee will be applied to that service